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  • Verify that power has been applied to the controllers.
  • Verify that you have properly connected the computer to the first controller.
    • You may need to check the integrity of the CAT5/Phone cable.
    • If using the Easy Link Lighter, make sure they are properly connected within the scope of your configuration.
    • Unplug the controller, set the controller ID to '0', apply power to the controller for 60 seconds then unplug again, return your controller to the original ID # and restore power.